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FAQ

FAQ - Frequently Asked Questions

1. Introduction

BhagirathPalace.com is providing web service to electronics & electrical companies in India to list their products and parts for customers.  

Bhagirath Palace Market is located in delhi, India and its India's largest electrical market.

Registration

2. Registration - Who can register on this website?

Any Individual or Company or an Organization can register on this website.

3. Registration - Registration is FREE or Chargeable?

Registration on this site is absolutely FREE.

4. Registration - How to Register on this website?

Registration on this site is very easy.
Step1: Click the following link ( Click here ) and fill up the username that you want and your email address. Submit it and you will get the password on your email.
Step2: Check your email and use the password you just received to login in your account. Login Here ( Click here ) . 

IMPORTANT:
1. If you have not find the Password Email into your Inbox then kindly check your Junk box (Spam Folder).

5. Password: I lost my password. How to retrieve my password?

Registration on this site is very easy.
Step1: Click the following link ( Click here ) and fill up "your username or your email" and Click Reset Password.
Step2: Check your email, you will receive a link to reset your password. Follow the link and reset your password.

IMPORTANT:
1. If you have not find the Reset Password Email into your Inbox then kindly check your Junk box (Bulk Folder).

6. Login: Login Error. What should I do now?

If after few trials you are unable to Login into your account then Contact the Site Administration and mention the Errors you are receiving.

Member Account

7. Member Account: In which conditions an account can be suspended?

A Member Account can be suspended by the Administration of this site for the following reasons: 

1. The member is involved in any illegal activities on this site.
2. The member is spamming on this site.
3. The member is posting products that are against the terms and conditions of this site.
4. The member is posting such content that are against the terms and conditions of this site.
5. The member is posting some offensive content or language on this site.
6. The member is posting any copyrighted content or material on this site which is illegal.
7. The member is sending spam mails to other members.
8. The member found guilty during investigation when somebody complain against the member.
9. The member has not logged in into his account for a long period.
10. The member is doing same mistake again and again after continuous warnings by the Administration of this site.

8. Member Account: My account has been suspended by Admin. What should I do now?

If your account has been suspended by the Administration of this site then you have to contact the Administration and mention your Username and Email. And also mention the reasons that why you want to continue your account.
The Administration will look on your request to whether Reactivate your account or not.

IMPORTANT:
Administration of this site has full right to deny your request to reactivate your account without giving any reasons.

9. Member Account: In which conditions an account can be deleted?

Member Account can be deleted by the Administration of this site for the following reasons:
1. The member is involved in any illegal activities on this site.
2. The member is spamming on this site.
3. The member is posting products that are against the terms and conditions of this site.
4. The member is posting such content that are against the terms and conditions of this site.
5. The member is posting some offensive content on this site.
6. The member is posting any copyrighted content or material on this site which is illegal.
7. The member is sending spam mails to other members.
8. The member found guilty during investigation when somebody complain against the member.
9. The member has not logged in into his account for a long period.
10. The member email is no longer exists.
11. The member is doing same mistake again and again after continuous warnings by the Administration of this site.

10. Member Account: My account has been deleted by Admin. What should I do now?

If your account has been deleted by the Administration of this site then you have no options. You will have to register again with new email. And remember not to do same mistakes again for that your previous account was deleted.

Enquiries

11. Enquiries: Any FEE or Charges to send enquiries?

No. There is no FEE or Charges to send enquiries to the companies listed on this site. Sending Enquiries is completely FREE.

12. Enquiries: Do I need to register to send enquiries?

No, you don't need to register to just send enquiries. Though you can Register on this site as it is completely FREE.

13. Enquiries: How to send enquiries?

Very simple. Just click the product you are interested in and scroll down. On every product there is a contact dealer form. Just fill up this form and submit it. Your enquiry will deliver to the product dealer.

14. Enquiries: How many enquiries I can send and reply?

You can send Unlimited Enquiries and you can reply them too. But No One is allowed to send SPAM mails to other members. 

IMPORTANT:
1. DO NOT SPAM. You can send unlimited enquiries but you are not allowed to send SPAM MAILS to other members on this site.
2. Administration of this site can block you immediately for SPAMMING.
3. Administration of this site can take a legal action against you for SPAMMING OR SCAMMING.

Membership

15. Membership: What type of memberships on this site?

Every member on this site by default is a FREE Member on this site. There are three memberships on this website. 

1. FREE Membership (FREE)
2. Gold Membership (Paid Membership)
3. Premium Membership (Paid Membership)

Click here to read the details and pricing of Membership Plans available.

16. Membership: Who can get a membership on this site?

An Individual or a Company or a Government or Non-Government Organization(s) in India that supply or manufacture any Electronics, Electrical and Computers products can add products and can buy Paid Memberships on this site.

17. Membership: What are the membership Fees?

Click here to read the details and pricing of Membership Plans available.

18. Membership: How to get a paid membership?

It is easy to get a paid membership:
Step1: Register yourself to get a membership on this site. Click here to "Register". If you already a registered member then Log in into your account. Click here to "Log in".
Step2: Click the "Following link" to see available Membership levels.
Step3: Read the membership plan details you want to get and click the button "Paypal Checkout"
Step4: Make your payment.
That's it. Your Membership will be upgraded automatically after the confirmation of your payment.

19. Membership: How much time will it take to upgraded my Membership after payment?

Your membership will be Upgraded automatically after the confirmation of your payment.

20. Membership: What is the validity time period of a membership?

Each membership validity time period is 365 Days. A membership is subject to renewal after expiry.

21. Membership: Can I buy a membership for more than one year?

Yes you can buy a membership for more than one year. Contact the "Site Administration" for more details.

22. Membership: What if I do not renew my membership next year?

If you do not renew your membership then your membership level will be degraded automatically to FREE Membership and you would not be able to post any product or profile until you renew your account.
All of your products will be removed automatically from the site on expiry of your membership.

23. Membership: When a membership can be cancelled?

A membership can be cancelled for the following reasons:
1. The member is involved in any illegal activities on this site.
2. The member is spamming on this site.
3. The member is posting products that are against the terms and conditions of this site.
4. The member is posting such content that are against the terms and conditions of this site.
5. The member is posting some offensive content on this site.
6. The member is posting any copyrighted content or material on this site which is illegal.
7. The member is sending spam mails to other members.
8. The member found guilty during investigation when somebody complain against the member.
9. The member has not logged in into his account for a long period.
10. The member email is no longer exists.
11. The member is doing same mistake again and again after continuous warnings by the Administration of this site.

Payment

24. Payment: Can I pay online?

Yes you can pay online through Credit Card or Paypal Payment Gateway.

25. Payment: What are the payment modes available?

Currently the following Payment Modes are available:
a. Cash
b. Cheque
c. Demand Draft
d. Bank Transfer
e. Paypal (Credit/ Debit Card)

Products

26. Products: How to add products?

Follow these simple steps to add your Products:
a. Register on this site or if you already registered then "Login" into your account.
b. On the Right side of your Control Panel there is a link named "Add Products". You can also Click the "Add Products" link available on main menu.
c. On this page you will see a Form asking details like (product name, description, quantity, location, photos etc..).
d. Fill up this form and Click the button "Complete Submission". 

That's it. Your product has been posted and sent to the Site Administration for Approval.
Note: Every product is subject to the approval of Site Administration. So your product will appear on listing once it has been approved by the Site Administration.
IMPORTANT:
1. Do not add your contact details like (phone numbers, address, email, website etc.) under product description box.
2. Add the correct information in the mentioned box only.
3. Site Administration can reject any such products containing contact details without giving any reasons.
Watch the Video below to learn how to Add Products on BhagirathPalace.com

27. Products: How to edit a product I have posted?

Follow these simple steps to Edit your Products:
a. Login into your account.
b. On the Right side of your Control Panel there is a link named "My Products" Click it. Here you will see all of your products. Select the desired product and click the EDIT link next to the product.
c. On this page you will see all the information of the product. Edit the information you want to change and Click the button "Update Product".
That's it. Your product has been edited.

28. Products: How to delete a product I have posted?

Follow these simple steps to Edit your Products:
a. Login into your account.
b. On the Right side of your Control Panel there is a link named "My Products" Click it. Here you will see all of your products. Select the desired product and click the Delete link next to the product.
c. Confirm that you want to delete this product.
That's it. Your product has been deleted.

29. Products: How much time for approval of a product after submission?

A product will be approved within 24 hours after your submission. Each product is subject to Site Administration approval. If everything you have posted is upto the site Terms and Conditions then it will approved. Incase there is any objectionable then you will receive an email informing that your product has been rejected.
IMPORTANT:
1. Site Administration can reject a product without giving any reasons.

30. Products: What are the reasons of rejection of a product?

A product can be rejected for the following main reasons:
a. Your product content containing your Contact Details (such as phone numbers, fax numbers, contact address, emails, website etc...). Provide your contact details only in Company Profile page in the mentioned boxes.
b. Your product content is Copyrighted Content.
c. Your product content is containing any Offensive Content or Material.
d. Your product images are containing your Contact Details (such as phone numbers, fax numbers, contact address, emails, website etc...)
e. Your product is not Eligible as per the Terms and Conditions of this site.
f. Your product is Illegal to sell or display as per Government rules.

31. Products: What should I do if my product rejected by admin?

If your Product has been rejected by the Site Administration then check the following main reasons of rejection of a product and correct your product content:
a. Your product content containing your Contact Details (such as phone numbers, fax numbers, contact address, emails, website etc...). Remove such contact details.
b. Your product content is Copyrighted Content. Remove such content.
c. Your product content is containing any Offensive Content or Material. Remove such content.
d. Your product images are containing your Contact Details (such as phone numbers, fax numbers, contact address, emails, website etc...). Remove such contact details.
e. Your product is not Eligible as per the Terms and Conditions of this site. Read the Terms & Conditions again and Remove such content.
f. Your product is Illegal to sell or display as per Government rules. Read the Terms & Conditions again and Remove such content.
After corrections Re-Submit your Product.
Your product will be sent for the Site Administration Approval.

Company Profile

32. Company Profile: How to add company profile?

Follow these simple steps to add your Products:
a. Register on this site or if you already registered then "Login" into your account.
b. On the Right side of your Control Panel there is a link named "My Profile" Click it.
c. On this page you will see a Form asking details like (company name, company info, phone, address, logo etc..).
d. Fill up this form and Click the button "Update Profile".
That's it. Your company profile has been added.

33. Company Profile: How to edit company profile?

Follow these simple steps to add your Products:
a. "Login" into your account.
b. On the Right side of your Control Panel there is a link named "My Profile" Click it.
c. Edit your information and Click the button "Update Profile".
That's it. Your company profile has been updated.

Search

34. Search: How to search products?

In the search box type the name of the product or any keyword you want to search and press the button "Search".

 

 

 

 

About Us

BhagirathPalace.com is providing web service to electronics & electrical companies in India to list their products and parts for customers.

Bhagirath Palace Market is located in delhi, India and its India's largest electrical market.

Market Timings

  • Monday  09:00 - 19:00
  • Tuesday  09:00 - 19:00
  • Wednesday  09:00 - 19:00
  • Thursday  09:00 - 19:00
  • Friday  09:00 - 19:00
  • Saturday  09:00 - 19:00
  • Sunday  Closed

Market Location

  • Bhagirath Palace, Delhi. India

Market Location

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